Woolies cancels $1m in vouchers after customer data leak

GROCERY giant Woolworths has scrambled to cancel over $1 million worth of shopping vouchers after a massive leak of customer data, in which it mistakenly emailed the redeemable codes of 8000 gift cards containing the customers' names and email addresses.

Fairfax Media has obtained a copy of the email which contained an excel spreadsheet with the names and email address of thousands of customers and a downloadable link to 7,941 vouchers, worth a total of $1,308,505. It is understood the spreadsheet was emailed to more than 1000 people, all of whom could access the gift card codes and immediately begin shopping.

As a result of the data leak, customers reported they had logged onto the Woolworths site on Saturday only to discover their vouchers had already been spent.

The data breach, which was discovered on Saturday morning, occured after customers purchased the vouchers from the online savings site Groupon, which ran a deal last week offering BIG W eGift cards, valued at $200 and $100, at a 7.5 per cent discount. The cards were redeemable at Woolworths online and in store, Big W stores, and Caltex petrol stations.

Once customers had paid for the vouchers via the Groupon site they were advised they would receive an email from Woolworths' Everyday Gift Cards containing a PDF attachment with the electronic voucher. 


Topics:  editors picks woolworths

Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

Snitz sizzles to win qualifier with ease

IN FULL FLIGHT: Brisbane jockey Robbie Fradd streaks clear to win the $150,000 NRRA Country Championships qualifier on board Snitz, trained by Matt Dunn, at Clarence River Jockey Club.

SHORT priced favourite sends everybody home happy.

Ballina Players brings popular military drama to the stage

ON STAGE: John Rado as Colonel Nathan Jessep and Dylan Wheeler as Lt Daniel Kaffee in the Ballina Players production of A Few Good Men.

Tickets are on sale for their new production of A Few Good Men

Triumph of dreams ... it all started with one bike

A CLASSIC: Meerschaum Vale's Col McAndrew with his Triumph 1956 Speed Twin which he will show at the Northern Rivers Classic Motorcycle Club's Show and Shine at Alstonville Plaza on March 18.

Col has six classic bikes; 100 expected at show

Local Partners