Westpac sent an email calling a customer
Westpac sent an email calling a customer "Asian" David Stuart

Westpac apologises for "Asian" email

Westpac NZ has apologised for sending an email to a customer containing the greeting "Hello Asian".

The email only affected one customer and the word "Asian" was in the place of where the customer's name should have gone.

The reference to Asian appeared in the subject line and in the body of the email. The email read: "Hello Asian" and "Asian, your statements are moving online".

In a statement to the Herald, Westpac NZ spokesman Chris Mirams said the error was regrettable and the bank had apologised to the customer concerned.

"We have looked at how this happened and can confirm no ethnic information is collected in this process and are confident it will not happen again."


Last chance to invest in lucrative property trust

Last chance to invest in lucrative property trust

Fund delivered 17.6 per cent to investors last year

Writers' bus taking the word to the people

Writers' bus taking the word to the people

NSW govenrment has delivered extra money for the project

Coastcare group say view will be protected

Coastcare group say view will be protected

An Iconic Ballina Shire view is set to be preserved for the future

Local Partners