ANGRY: Billy Brackman is not impressed with his treatment from Jeep after his new Cherokee developed problem after problem.
ANGRY: Billy Brackman is not impressed with his treatment from Jeep after his new Cherokee developed problem after problem. John Mccutcheon

He bought a Jeep, now he's not sure he wants it

BILLY Brackman says he's also made a mistake.

He bought a Jeep Cherokee Trailhawk six weeks ago for $50,000. It lasted just two and a half weeks before the transmission died somewhere south of Coffs Harbour.

The Buderim father-of-one was today waiting patiently in expectation of its delivery back to him.

Last week he made the first repayment on the loan he took out for the vehicle. In its absence Billy has been driving a hire car supplied by the Tweed Heads dealer from whom he bought the Cherokee Trailhawk.

Even though the vehicle will be returned to him with a new transmission system, he's not sure he wants it.

It was beset with technical problems even before he attempted to drive it out of Port Macquarie on a return trip from Sydney and the transmission failed.

Fiat Chrysler Australia which imports and distributes the Jeep range to dealerships across the country has been the target of a social media campaign first launched by Ashton Wood of Buderim after his new car purchase turned out to be a lemon. And then last week Melbourne businessman Teg Sethis released a music video detailing the problems he's had with a $60,000 Grand Cherokee.

The song "I made a mistake I bought a Jeep" has gone viral attracting nearly two million views in the past fortnight.

Mr Brackman first realised he may have a problem when he closed the vehicle door with the key still in the ignition and was locked out.

"I have a two-year-old child,'' he said. "If I had stepped out of the car for a moment with her inside it would have been a life-threatening situation."

Two days later driving back from Sydney to Brisbane an alert on the display saying the vehicle's "stop-start" feature needed servicing. Immediately afterwards the fuel-saving technology stopped working.

The final straw came as he drove out of Port Macquarie heading for home and the transmission failed.

Now lacking any confidence in the vehicle Mr Brackman says he wants a replacement or his money back.

The dealer has organised for the car to be assessed and a new transmission fitted and also arranged and paid for the hire car.


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