Here's a tip: More Aussies are giving a little extra

IT'S a topic that has long divided Australians: to tip, or not to tip - and then, how much?

The rule of thumb from our friends abroad is anywhere from 12.5 per cent in the UK to 15-20 per cent in the US. 

Now, almost 60 per cent of Australians are on the tipping bandwagon, according to a survey of 2024 pub and restaurant going Australians by local start-up app, Clipp (Clipp.co).

Are you a tipper?

This poll ended on 21 November 2015.

Current Results

Yes, very often

9%

Only if I have received great service

18%

Never

72%

This is not a scientific poll. The results reflect only the opinions of those who chose to participate.

Contrary to popular belief, attractive wait staff aren't receiving copious tips - a mere 1.5% of Australians claim they are motivated to tip based on looks. 

Neither do great meals (12.5%) nor special privileges (3.1%) such as a nice table inspire patrons to tip.

The number one motivation for rewarding wait staff is fast and attentive service - 'tip', after all, means 'to insure promptness' - with more than half (56%) of survey respondents agreeing, significantly higher than any other motivation (great meals, special privileges or attractive wait staff).

Furthermore, older customers appear to value service more, with 71 per cent of Australians in their 50s tipping at restaurants, the highest of any age group. 

This is followed by people in their 40s (63%), then 30s (60%), 60s (59%), 20s (48%), and under 20s (29%).  High income earners (over $150,000) are most likely to tip (74%), but surprisingly they don't go overboard, only tipping 5-10 per cent of the bill.

"While Australians aren't obliged to tip, our survey suggests we are happy to as a reward for wait staff for great customer service," said Greg Taylor, co-founder of Clipp, which is used by more than 50,000 restaurant and pub patrons.  "Generally, most Australians believe tipping between 5-10% is considered reasonable, with the survey identifying one in three (37%) tipping this much."

Clipp disrupted the payment process at venues when it launched in 2013, and when the phasing out of credit card signatures had many in the hospitality industry concerned about pin-only transactions affecting tips. 

"This recent survey puts these qualms to rest because it revealed the surprising figure that almost 60 per cent of patrons now tip," Greg says.

Clipp has taken the last minute deal model from the hotel industry and applied the principle of dynamic pricing to hospitality. Linked to venue Point-of-Sale (POS) systems, the app helps restaurants and bars sell last minute seats with savings up to 40% off the entire bill.

Founded to save bar, pub and restaurant patrons time, Clipp allows patrons to do away with credit cards, cash or ID when at these venues, and help venues offer a simple, secure and easy payment system.

Now offering Dynamic Pricing, Clipp has saved consumers nearly $150,000 in the first two months. The free app can be downloaded from the App Store and Google Play.


Anzac biscuits a recipe for remembrance

Anzac biscuits a recipe for remembrance

Baking these biscuits is an April tradition.

Spend money on veterans' health, not war memorials

Spend money on veterans' health, not war memorials

Former army chief calls for more mental health support for veterans

How to save $200 on your electricity bill

How to save $200 on your electricity bill

Slash your power bill and reduce your impact on the environment

Local Partners